The harsh reality is that 30 years of work can be destroyed in 30 seconds. It’s difficult enough to plan for things that are happening, much less the things that might happen. But statistics show your company will, at some point, face a crisis situation of some type. Preparation is key to ensuring a professional and prompt response for your workers, customers/clients and the public.
On this episode, Anthony Huey, president of Reputation Management and creator of CrisisDriver, shares communication tips, techniques and tools that any construction firm can use before, during and after any unfortunate incident to protect their hard-earned image and reputation.
Anthony Huey, President at Reputation Management, LLC www.communicateclearly.com/
CrisisDriver — An industry-focused incident response software solution that enables companies to quickly and efficiently respond to and manage negative events; learn more at www.agc.crisisdriver.com.
Find additional tools and resources on AGC’s Crisis Response and Communication Resources Web Page: risk.agc.org/crisis-response-resources/